Vocaloco LLC ("Company", "we", "us", or "our") operates the Pochi mobile application ("App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
Please read this Privacy Policy carefully. By using Pochi, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Information You Provide
- Account Information: Name, email address, age, and profile preferences when you create an account
- Voice Data: Audio recordings during voice conversations with Pochi (processed in real-time for AI responses)
- User Content: Journal entries, goals, tasks, and other content you create within the App
- Communication: Information you provide when contacting our support team
Information Collected Automatically
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: App features used, session duration, interaction patterns
- Analytics: Crash reports, performance data, and diagnostic information
Information from Third Parties
- Authentication Providers: If you sign in with Apple or Google, we receive your name and email as permitted by your settings
- Payment Processors: Apple provides subscription status information (we do not receive or store your payment card details)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve Pochi's features and services
- Process and respond to your voice conversations with AI
- Personalize your experience with tailored tasks and recommendations
- Process your subscription and manage your account
- Send you important updates about the App
- Analyze usage patterns to improve the App
- Detect, prevent, and address technical issues
- Comply with legal obligations
3. Voice Data and AI Processing
When you use Pochi's voice conversation feature:
- Your voice is transmitted securely to our AI processing servers
- Voice data is processed in real-time to generate AI responses
- We may retain anonymized conversation transcripts to improve our AI
- You can request deletion of your voice data at any time
Important: Do not share sensitive personal information (such as financial details, social security numbers, or medical records) during voice conversations.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
| Category |
Purpose |
| Service Providers |
Cloud hosting, analytics, and AI processing partners who help us operate the App |
| Payment Processors |
Apple for subscription management (we don't access your payment details) |
| Legal Requirements |
When required by law or to protect our rights and safety |
| Business Transfers |
In connection with a merger, acquisition, or sale of assets |
5. Data Retention
We retain your information for as long as your account is active or as needed to provide services. Specifically:
- Account Data: Retained until you delete your account
- Voice Data: Processed in real-time; transcripts retained for up to 90 days for service improvement
- Usage Analytics: Retained in anonymized form for up to 2 years
- Journal Entries: Retained until you delete them or your account
6. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit and at rest
- Secure cloud infrastructure with access controls
- Regular security assessments and updates
- Employee training on data protection
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Portability: Request your data in a portable format
- Opt-out: Opt out of certain data processing activities
To exercise these rights, contact us at vocalocoapp@gmail.com.
8. Children's Privacy
Pochi is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Third-Party Services
Pochi may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
11. California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt out of the sale of personal information (we do not sell your data)
- Right to non-discrimination for exercising privacy rights
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the App and updating the "Last Updated" date. Your continued use of Pochi after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Vocaloco LLC
Email: vocalocoapp@gmail.com
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